Resource Library | TM Forum Catalyst Project

Explore our Catalyst content showcased at TM Forum's DTW24

Explainer video on our Catalyst

Watch our explainer video on our Catalyst solution, demonstrating how it utilizes 360° observability, ML automation, and GenAI to streamline service lifecycle management for both service providers and their enterprises. Explore the AI-driven framework that enables CSPs to achieve scalable profitability, deliver stronger SLA commitments, and enhance B2B2X experiences, while empowering enterprises with simplification, transparency, and autonomy.

Use case: Automated observability and resolution for IoT connectivity service

This demo illustrates how the Catalyst solution empowers CSPs to offer personalized experiences to utility customers beyond basic IoT connectivity, providing visibility and control through self-service portals. It showcases automated processes across CSP and enterprise ecosystems for incident management, including ML-anomaly detection, impact analysis, ticket management, customer notification, and GenAI-driven self-service capabilities.

Use case: AI-driven order management for frictionless customer experience

This demo illustrates how intelligence and automation enhance B2B selling, creating a frictionless purchasing experience and increasing revenue generation. It showcases the automation triggered upon detection of an expansion opportunity on a 5G gaming slice, including customer notification, self-ordering, and service provisioning.

Insights from the Catalyst Champions

Listen to our champions, Bludigit-Italgas, BT Group, Econet, Telecom Italia, Telus and Zain as they share on why they selected this catalyst, the use cases it addresses, and its relevance to their organizations.