TEMS™ Sense | Automated Remote Network Monitoring

Early detection and resolution of network issues is key for happy subscribers. By staying one step ahead, you avoid damaging customer escalations. TEMS Sense lets you monitor your end-to-end subscriber experience, 24x7. Using real-time root-cause analysis and the ability to run ad-hoc tests, TEMS Sense allows you to quickly discover and fix service-impacting issues.

Deploying TEMS Sense at airports, stadiums, shopping malls and other key strategic locations provides you with confidence that your network is performing as it should in these important locations. It can also be deployed at your retail stores to continuously validate that voice and data service quality is at the highest level for prospective customers. TEMS Sense units at strategic locations can also be used to benchmark your network against your competitors.

When making changes to your network, you need to make sure all your services continue to perform reliably without any degradation. TEMS Sense makes it possible to validate network upgrades, new feature activations and any other changes that are made to the network. Continuous testing done at a fixed location provides a perfect baseline to confirm network changes have not adversely affected the network (or have improved it as intended) and it is easy to see if changes have degraded performance.

5G private mobile networks are being deployed in many industry verticals such as manufacturing, mining, and power utilities. While these networks are typically small, they are also business-critical. Service assurance solutions, however, are large, complex and expensive, and not a feasible option to validate performance for a network of just 10s of cells. TEMS Sense is the perfect solution to understand that your private network is working as expected without the need to be an RF expert.

With many first responders moving to public 5G networks, the need for the mobile network to deliver critical communications has never been greater. But how can you be confident the network your teams rely on is performing as expected? TEMS Sense gives the emergency services confidence in their 5G critical comms, enabling them to validate network performance at key first responder sites including police stations, fire stations and hospitals without the involvement of the network operator.

As a regulator, a key part of your role is to ensure the operators within your country are delivering the quality of service expected by their customers (and defined in their license conditions). Regulators can deploy TEMS Sense at key locations across the network to monitor the performance of all the operators in their country without ever leaving the office.