Join our webinar with TELUS, TM Forum and Prodapt as they discuss how holistic intelligence, AI/ML automation, and GenAI are transforming B2B services by automating SLA and incident management, enabling self-service operations, and enhancing B2B2X experiences across the service lifecycle.
Topics covered include:
- 360° Observability and Holistic Intelligence: Discover how 360° observability provides actionable insights for streamlined automated operations across services provisioning, delivery and assurance.
- Self-service B2B customer portals: Uncover how business portals, powered by a GenAI chatbot assistant, empower B2B customers with transparent SLA monitoring, ticket and alarm management, frictionless purchases, and more.
- Open APIs for seamless integrations: Explore how API-powered integrations drive automation across CSP and enterprise ecosystems, spanning service acquisition, network orchestration, and incident management.
- Practical Use Cases: See real-world applications of the Catalyst solution and how they address specific challenges in scaling B2B service operations while enhancing customer experience.