Automate troubleshooting and streamline ticketing management with Ativa™

Ativa is designed to assure a wide range of services and technologies, offering highly configurable service models tailored to the CSPs network environment and service level objectives, focusing on a specific service such as fixed voice.  

Throughout the video, you'll see how:

• To configure the service model across network elements, regions, aggregation layers, alarm policies, and more.
• The configured workflow triggers investigations to pinpoint the root cause.
• The system creates and enriches events in the trouble ticketing platform.
• It generates a summary of the investigated KPIs.
• More detailed information is added directly into the ticket.

With Ativa, get ready to not only improve operational efficiencies by cutting down on repetitive, time consuming and error prone tasks, but also significantly improve mean time to repair, enhancing your overall customer experience.

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