The importance of Service Assurance

Dean Ramsay, Principal Analyst at TM Forum, discusses the critical role of service assurance in the transition to cloud-native networks with Franco Messori, CTO at Infovista. He emphasizes that while technology is key, the main challenge lies in organizational adaptation. 

Infovista has been developing cloud-native solutions for four years and focuses on coaching operators to effectively leverage this technology. Automation is essential to service assurance, with three levels identified: process, network, and management automation. Infovista aims to provide robust platforms to help organizations fully realize the benefits of this automation.